Leading Hand Program – From Teammate to Team Leader (Online)
This program sets the scene for all newly promoted leading hands or supervisors who take on their first ever supervision role. We will cover the most important obligations under the WHS Act and your company system, the leading hands responsibility in cost, time and quality control on site as well as leadership skills. We will walk through team dynamics, personality types, conflict resolution as well as public speaking in order to present toolbox talks or conduct pre-start meetings.