Communicate & Negotiate with Confidence

Communicate with influence, covers the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings, and make presentations to customers, clients and other key stakeholders. It applies to managers and leaders who are required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgment to organise their own and others’ work, as well as to plan, evaluate and coordinate the work of teams.